MADE 2 LAST INC.
Last Updated: October 8, 2026
MADE 2 LAST INC. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers, business partners, and website visitors.
We are committed to handling personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, request a quotation, or use our products and services.
We may collect the following information when you interact with our website or business:
We limit the collection of personal information to what is reasonably necessary to provide our services and conduct legitimate business operations.
We may use personal information to:
We do not sell, rent, or trade your personal information.
We collect, use, and disclose personal information with your consent where required by law.
Consent may be express or implied, depending on the circumstances and the sensitivity of the information.
When you voluntarily submit personal information through our website, email, telephone, or other communication channels, we use that information for the purposes communicated to you, including responding to inquiries and providing requested services.
You may withdraw your consent by contacting us, subject to applicable legal or contractual restrictions and reasonable notice.
We do not disclose personal information to unrelated third parties for their independent marketing purposes without appropriate consent.
We may share personal information when reasonably necessary with:
We take reasonable steps to ensure that service providers handling personal information on our behalf maintain appropriate privacy and security safeguards.
Certain service providers may process or store information outside Canada, where it may be subject to the laws of the jurisdiction in which it is processed or stored.
Our website may use cookies and similar technologies to support website functionality, security, performance, and visitor experience.
Depending on the features and services enabled, these technologies may collect technical information, such as browser type, IP address, and website interaction data.
Our website is hosted through GoDaddy and may use third-party services, including Google reCAPTCHA, contact forms, and external communication platforms.
Google reCAPTCHA helps protect our website against spam and automated submissions. Its use is subject to Google's applicable Privacy Policy and Terms of Service.
Visitors may manage or disable certain cookies through their browser settings or available website cookie controls. Disabling cookies may affect some website functionality.
Where required by applicable law, we obtain appropriate consent before using non-essential tracking technologies.
Customers may submit photographs, measurements, drawings, or other documents to assist with quotations, project planning, and service delivery.
Submitted materials are used for legitimate business purposes related to the requested services.
We take reasonable precautions to protect personal or confidential information contained in submitted materials.
Customer-submitted images and documents will not be published for promotional purposes without appropriate authorization where required.
We may communicate with customers by email, telephone, or other agreed communication methods regarding inquiries, quotations, orders, payments, scheduling, and completed projects.
Promotional communications, newsletters, or marketing messages will only be sent where permitted by Canada's Anti-Spam Legislation (CASL) and other applicable laws.
Where required, we obtain appropriate consent before sending promotional communications.
Recipients may withdraw consent or unsubscribe from marketing communications at any time using the unsubscribe method provided or by contacting us directly.
Submitting a quotation request does not automatically constitute unrestricted consent to receive promotional communications.
We take reasonable administrative, technical, and physical security measures to protect personal information against unauthorized access, disclosure, loss, theft, misuse, copying, or modification.
Access to personal information is restricted to authorized individuals who require it for legitimate business purposes.
Although we strive to protect information entrusted to us, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, complete business transactions, maintain required records, resolve disputes, or comply with applicable legal and regulatory obligations.
When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, unless continued retention is required or permitted by law.
Individuals may contact us to:
We may request reasonable verification of identity before providing access to personal information.
We respond to written access requests within the time limits required by applicable privacy law, generally within 30 calendar days under PIPEDA, unless a lawful extension applies.
Privacy-related inquiries may be directed to info@made2last.ca.
Photographs presented as completed upholstery, furniture restoration, or custom furniture projects are intended to represent actual work performed by MADE 2 LAST INC.
Project photographs may be professionally edited, cropped, colour-corrected, retouched, or digitally enhanced for presentation purposes. Any conceptual renderings or illustrative images should be distinguished from photographs of completed work.
Our website may also feature authorized supplier photographs, product images, and other third-party materials.
Original photographs, written content, graphics, and other materials owned by MADE 2 LAST INC. are protected under applicable Canadian copyright and intellectual property laws.
Content owned by MADE 2 LAST INC. may not be copied, reproduced, republished, distributed, or used for commercial purposes without our prior written permission, except as permitted by law.
Third-party trademarks, photographs, and other intellectual property remain the property of their respective owners.
Our website may contain links to third-party websites, suppliers, social media platforms, and external services.
MADE 2 LAST INC. is not responsible for the privacy practices, security, or content of websites operated by third parties.
Visitors are encouraged to review the privacy policies of external websites before submitting personal information.
MADE 2 LAST INC. may update or revise this Privacy Policy to reflect changes in business operations, website functionality, or applicable legal requirements.
Any updates will be published on this page with a revised "Last Updated" date.
Where required by law, we will provide additional notice or obtain consent before making material changes to how personal information is handled.
For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
MADE 2 LAST INC.
2220 Midland Avenue, Unit 92BR
Scarborough, Ontario, M1P 3E6
Canada
Email: info@made2last.ca
Phone: 647-885-4073
Website: https://made2last.ca
Privacy Contact: MADE 2 LAST INC.
Email: info@made2last.ca
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